A sustainable business for a successful future

Two sides of the same coin

A sustainable business for a successful future

Over the past years, we have found our strategic plan to be more than apt to guide us through this time of challenge and change. Customer centricity is not new to us, we have always put the needs of our customers at the centre of what we do. We do not operate in a vacuum and see our customers and partners as an intrinsic part of our business. In close cooperation we develop our products and services to fit their needs, anticipating trends in the market and around the globe.

Investing in digitalisation and in sustainability, a new focus for us, have in many cases turned out to be two sides of the same coin. Whether it is about cutting travel by resorting to virtual meetings or about offering our customers highly advanced energy management systems so they can cut greenhouse gas emissions, digital solutions are a core part of our sustainability journey. Digitalisation and sustainability, highly inter-connected, are only going to become more relevant with a growing climate emergency and the global focus on AI and its possibilities.

We do not believe in greenwashing and base all our decisions on hard numbers which we like to communicate to our customers and partners. Part of this is our sustainability report, a document which we published for the first time in 2023, anticipating the regulatory requirement for such a report which kicks in in 2025. It tells you where we are on our journey to sustainability, gives you facts and figures and is designed with maximal transparency in mind. We hope you enjoy reading it.

Cover – Message from the Chairman of the Supervisory Board – Letter from the Chief Executive Officer – Highlights 2023 – Facts & Figures – Connecting urban spaces, sustaining the future – Interview: Driving sustainability for long-term success – What the customer thinks – Interview: Sustainability through digital excellence – A sustainable business for a successful future – Hager Group Sustainability Report 2023 – CEO statement – Introduction – Materiality assessment – E3: an integrated sustainability strategy – Protecting the climate and the environment – Integrity in ethical business conduct – Our company culture breeds a thriving workplace – GRI Content Index – Imprint –