Letter from the Chief Executive Officer

What’s next? The future is electric!

We are living in a time of market reorganisation, changing customer needs, and geopolitical tensions influencing investment decisions in the building sector. This is leading Hager to drive the next stage of our transformation. We are preparing for the future!

We believe in electrification. Buildings are key to successfully implementing the energy transition, and we are a part of it. We provide products, services and solutions that are reliable, intelligent and easy to integrate, and which also sustainably reduce emissions.

In addition to our renowned portfolio for the electrification of buildings, now we are entering additional business areas with our digital offerings in the field of Energy Management. In both we see continued promising potential.

Our transformation as a company and everything we do is influenced and driven by three strategic levers: Customer focus, digitalisation and sustainability.

20%

reduction in GHG in manufacturing operations since 2021

24%

of our senior management positions are filled by women

A preferred partner for our customers, partners and employees – for 70 years

Our proximity and strong listening skills have brought us to our current position; a respected and close partner for our customers as well as our employees. We are celebrating these relationships with our 70th anniversary. This strength must be maintained. Every day we need to ask ourselves how we can improve for our customers, partners and employees. How can we create and maintain long-lasting relationships with our key stakeholders? Our ability to adapt their challenges into working solutions has been one of our strengths in the past and will make us successful in the future.

Technology with impact

Together we can make technology work. Our products, systems and solutions are becoming smarter, more connected and more efficient. This means technical advancement and concrete benefits for our customers. Energy efficiency, easy installation and transparent data analysis are no longer additional features, but central requirements.

By entering the digital energy management services market through our investments in the companies Eficia in 2023 and advizeo in 2024, we are expanding and shaping our portfolio to include software solutions that create measurable added value.

Taking responsibility in changing circumstances

The future of energy presents not only technical challenges, but social ones too. The building sector is responsible for a large proportion of overall energy consumption, but also offers enormous potential.

We are part of the solution. This is why we consider sustainability in a systemic way. Being committed to significantly reducing waste and emissions, we focus on an environmentally friendly, circular approach and the durability and quality of our products. Constant improvement also means looking for more sustainable solutions in production and logistics. You can learn more about our ‘Blue Planet Commitment’ in the Sustainability Report which is part of this report. Having been awarded with Ecovadis Platinum in 2024 underlines that we are on the right path.

Our position in the markets, our close relationship with our customers and our strong team give us a stable foundation. Our 70 year history proves that we can rely on these strengths. However, our future success will depend on our ability to consistently embrace new ideas with courage, authenticity and integrity as a united team.

I would like to thank all our employees, customers and partners for their trust, commitment and dialogue, and I look forward to our future achievements together.

Sincerely,
Sabine Busse
Chief Executive Officer

Hager Group Annual & Sustainability Report 2024/25 – Letter of the Chairman – Letter from the Chief Executive Officer – Electrifying the world of tomorrow – Celebrating 70 years of Hager – Hager at a glance – Market review – Our business – How we want to grow – Sustainability Report – Introduction – Materiality assessment – E3: An integrated sustainability framework – Ethics: Integrity in ethical business conduct – Our people and culture – Environment: Protecting the climate and the environment – Content Index – Contact / Imprint –