Our business – How we want to grow
Driving the future of energy together
Electricity is not just the backbone of modern life – it is one of the driving forces of the global transformation towards a smarter, more sustainable world. With our expertise in electrifying buildings and managing energy, Hager plays an essential role in this transformation.
We are a leading supplier of solutions and services for electrical installations in residential, commercial and industrial buildings.
At Hager we aim to empower homes, buildings and infrastructure to become safer, smarter and more efficient in a fast-changing energy landscape. Every kilowatt-hour must flow reliably, be intelligently managed, and generate measurable value.
To meet these challenges we are evolving from a product manufacturer into a solution and service provider for our customers and partners. Our three strategic growth areas are geared to the needs of today’s and tomorrow’s electrical world.
These three strategic growth areas respond to the changing world in electrical energy management: the way it is produced, distributed and used is being redefined. Across all three business areas our goal is to offer complete, integrated and scalable solutions that deliver on three promises: efficiency, reliability and simplicity. Whether we are enabling grid resilience with smart storage or reducing energy bills through better automation, the value we provide is measurable.
Innovation as a cornerstone for future development
Innovation at Hager Group is not confined to R&D. It’s how we solve problems, co-create with customers and partners, and unlock new business models. We continue to invest around five per cent of our annual revenue into R&D, with a focus on electrification and energy management.
To succeed, innovation must be embedded across the organisation. That’s why we are strengthening our culture of experimentation and learning. We are also growing through strategic partnerships and targeted acquisitions that reinforce our customer proposition, adding new capabilities and market access
Hager Group has invested €16 million in the new Taranis high-power laboratory at its Obernai site, now one of Europe’s most powerful electrical testing facilities. Equipped with a custom generator producing up to 150.000 amps, the lab enables the development and validation of circuit breakers and electrical distribution systems, strengthening the group’s expertise in the commercial and industrial building sector.
A business model built on partnership and impact
To remain at the forefront of the transformation, we strongly focus on customer-centricity, digitalisation, and sustainability as major strategic levers for further growth.
Customer proximity for more than 70 years
In all our activities we aim to be the first choice for our customers. This is one of the cornerstones of Hager Group’s success since the early days, and throughout the past 70 years. Being close to our customers means listening first, acting reliably, and designing every touchpoint, digital or physical, to be easy, intuitive and enjoyable. Building customer relationships is part of our DNA and goes beyond any KPI.
Our sustainability journey
Equally, we take responsibility for the impact of our operations and solutions. Through our Blue Planet Commitment we aim to reduce emissions, extend product lifecycles, and advance circularity. Increased use of digital solutions supports this journey, whether through better energy management, smarter logistics or transparent product data.
We realise that every action has consequences. That is why – as the following sustainability report indicates – we are working in many areas to analyse the consequences of our work. We want to help save resources, including energy in the production and use of our products, and also packaging materials and building materials. Our commitment to sustainability fulfils regulatory requirements and meets the expectations of our customers.
We’re developing the solutions that make buildings intelligent.
Digitalisation with courage and vision
Digitalisation is crucial for three areas of our growth strategy; customer-centricity, partner relationships, and internal transformation.
Digitalisation is essential for the efficient management of electricity demand – especially in view of the global transition to renewable, decentralised and volatile energy sources. Intelligent systems with advanced monitoring and predictive maintenance ensure efficient operation of the energy infrastructure, minimise downtime and reduce unnecessary consumption.
Furthermore, e-commerce solutions that provide comprehensive data and enable frictionless interaction are important for our relationships with our partners. We made good progress here in 2024, in part thanks to a new SAP system that has significantly increased data connectivity and quality.
For example, installers can now find a complete overview of our product range in Hager Ready. And with Hagercad customers can plan the electrical equipment they need for large construction projects. We want to transform our project business with innovative technologies such as building information modelling (BIM), so our partners can plan more easily for large construction projects.
By digitalising internal processes for supply chain management, production, finance and HR, we have increased our productivity and reduced running costs.
Fundamentally, digitalisation is an important factor for sustainability and efficiency for our own operations, but also for our customers and partners. This applies to energy efficiency, CO₂ reduction, waste management, and so on.
Resilience: Staying strong and adaptable
Sustainable thinking is always a force that makes a company more resilient. Hager promotes a culture that accepts challenges, reacts quickly to disruptions, overcomes them and learns from them. This culture also lays the foundation for continuous growth and innovation.
As we enter our eighth decade, Hager Group remains a family-owned company with a long-term vision. We think in generations. And we act today to shape a resilient, electrified and sustainable tomorrow.
What matters most for the electrical world of tomorrow?
The transition towards more sustainable energy usage is not a distant vision, it’s happening right now, and it’s happening everywhere: in homes, schools, factories and offices. At Hager, we know best how to use and manage energy in buildings. We develop the solutions that make the transition work. From decentralised energy production to smart usage and storage, we enable our customers to navigate this complexity with confidence. Our role is to connect the dots between market stakes, technologies, and people. It’s no longer just about products. It’s about creating safe, interoperable, future-ready solutions.
Why is the shift to solutions and energy management so important?
Because buildings are at the heart of the energy transition. They consume 38% of global energy. And mostly they’re also full of untapped potential. By combining our know-how in electrification products with intelligent services we can help customers and partners save energy, lower costs and improve operational efficiency, increase resilience and sustainability. Energy management turns electricity from a commodity into a strong asset, one that customers can control, optimise and even monetise.
What role does innovation play in all of this?
Innovation is a key enabler. It turns strategy into reality. That’s why we invest in R&D, and also in partnerships, platforms and people. Whether it’s embedding AI in our solutions, developing digital tools for partners, or using data to improve sustainability performance, we see innovation as a way of working. We are a learning organisation, continuously adapting ourselves to market evolution. That mindset is essential if we want to stay ahead and shape the future of electrification and energy management.