01

Introduction

Hager’s Human Sustainability prioritises employee health and safety, diversity, inclusion, development opportunities, and continuous learning.

This approach underscores that a sustainable future depends on both a healthy planet and thriving communities.

Franck Houdebert
Chief Human Resources Officer and Sustainability Sponsor

Celebrating 70 years

Hager is proud to be celebrating our 70th anniversary in 2025. We are a family-owned business whose purpose is to help shape the electrical world of tomorrow, by offering solutions that combine safety, intelligence, and sustainability.

Sustainability is at the heart of all we do, and its importance for our business is equal only to our embrace of digital technology, and our absolute focus on superlative customer service. These three things are the foundations of our Project 2030 strategy.

Our approach to sustainability has been to gradually build a reference framework which is as comprehensive as possible. Our Blue Planet Commitment (BPC) initiative has enabled us to establish fundamentals related to our environmental impact and, over the past few years, to make effective and transparent progress in this field.

Now, in line with our commitment to responsible growth, our approach to sustainability is expanding in scope and strategic importance. At Hager we view sustainability as a collective effort, and to make the broadest impact will require collaboration across our entire value chain.

As a result we are working more closely than ever with stakeholders to foster shared progress. By deepening our partnerships with suppliers, customers and partners we co-develop solutions that are both competitive and environmentally responsible. This is reflected in the development of responsible sourcing, the promotion of circularity and support for innovative solutions.

Furthermore, as part of Project 2030, a new dimension has been introduced to complement the existing BPC environmental sustainability measures. We call this Human Sustainability.

Our new Human Sustainability programme reflects the values that Hager has lived and worked by since the business began 70 years ago. We believe that people – colleagues, suppliers, and business partners – are the key to sustainable transformation, and that their development contributes to sustainable growth.

This programme builds on the many initiatives already underway within our organisation, and draws on best practice for developing a working environment that empowers teams to create meaningful value. It puts health and safety, diversity and inclusion, development opportunities and continuous learning at the forefront.

Most of all, Human Sustainability underlines our belief that a sustainable future depends not only on the planet’s health, but also on healthy and fulfilling working environments, and on communities that bring these values to life in a spirit of daily collaboration.

We learn and grow, move forward and prosper together – always.

01.1

Driving decarbonisation beyond our footprint

Hager is one of the world’s leading manufacturers and suppliers in the energy and electrical sectors. That puts us in an important position: we recognise the pivotal role we have to play in ensuring a sustainable future for our people, our communities and our planet; and we understand that we have a responsibility to use our knowledge, expertise and influence to contribute to positive change.

In addition to this, we are also able to use our commercial acumen in the interests of sustainability. For example, in 2024 Hager acquired advizeo, a leader in building energy management services and monitoring software. This is a strategic move to expand our energy efficiency offer to customers, which at the same time strengthens our commitment to innovative sustainability solutions.

We are also committed to achieving long-term climate goals through the development of strategies and products that promote zero-emissions buildings, elevated energy standards and a phased transition away from fossil fuel vehicles. Central to this is the implementation of digital and smart solutions that will contribute to a cleaner, safer and more sustainable economy and society.

The Hager collaborative value chain model uses a threefold approach to drive climate action, as illustrated in the diagram.

This integrated model aligns internal transformation with external value creation, activating climate mitigation across the entire ecosystem, from operations to partners and end-users.

Hager is also accelerating the decarbonisation of the built environment through strategic investments in digital energy management. By equipping buildings with intelligent software platforms we enable real-time monitoring, control, and optimisation of energy use, directly contributing to avoided emissions and more sustainable operations.

In 2024 Hager energy management systems enabled a total of 1,4 TWh of avoided energy consumption, equivalent to the annual electricity use of over 350.000¹ European households and 378² ktCO₂ in avoided emissions. These results have been achieved through the deployment of smart monitoring, automation, and optimisation technologies in thousands of buildings across Europe.

Hager's threefold approach to drive climate action:

01

First, we lead by example, committing to science-based targets to decarbonise our own operations, thereby setting a benchmark for industrial climate responsibility.

02

Second, we leverage our own energy management solutions, developed in-house, to optimise energy use and reduce emissions across our facilities.

03

Third, Hager scales its impact through our growing energy management business, offering smart, efficient solutions that enable customers to decarbonise buildings and accelerate the energy transition.

In our industry, the greatest climate impact we can make lies in enabling our stakeholders to reduce their own carbon footprint.

That’s why leveraging avoided emissions – those we help our customers to avoid – is more critical than ever.

With our growing portfolio of energy management solutions, Hager is uniquely positioned to drive systemic decarbonisation. By embedding intelligence and efficiency into the built environment we’re delivering progress through technology, and we’re delivering measurable climate value too.

Ralph Fürderer
Chief Technical Officer

01.2

Sustainability achievements in 2024

As we aspire to shape the electrical world of tomorrow, Hager consistently prioritises excellence in sustainable practices. In 2024 we have accelerated the integration of efficient energy solutions, both for our customers and in our production processes, and also reinforced a strong commitment to ethical business standards.

These achievements highlight our efforts to reduce our environmental impact, and our ambition to show leadership in sustainability. The highlights of our sustainability year are presented here.

At Hager, celebrating 70 years means more than honouring our past, it means reaffirming our commitment to shaping a sustainable future.

Every innovation, every partnership and every milestone builds a legacy of sustainable development, weaving the Hager story together.

Matthieu Alexandropoulos
Senior Director, Corporate Social Responsibility

Environment

Actions for climate change, educating our people and offering sustainable products to our customers.

20% reduction in Scope 1 and 2 emissions from the 2021 baseline (location-based).

5 GWh of our energy demand achieved from solar photovoltaic plants and biomass energy.

Over 90% of engineers from Engineering and Industrialisation are trained in eco-design.

Bi-directional charging by E3/DC launched into the market.

Recycled PVC integrated into the Tehalit SK skirting trunking system, to produce Eco Skirting Trunking.

1,4 TWh in energy savings from our solutions and energy management business equivalent to the annual electricity use of over 350.000 European households.

Equivalent to 378 ktCO₂e in avoided emissions.

Ethics

Operating true to our values – transparency, accountability and respect.

Comprehensive ethics programme in place; alert system, Ethics Charter, training, ambassador network.

22 Ethics Ambassadors in ten major countries of operation.

3.000+ colleagues trained via our bespoke programme “Let’s practice!”

80% of connected employees undergo ethics training.

Employees

Creating a safe and empowering environment for our workforce.

Human Sustainability programme launched as part of our Project 2030 strategy.

Early Careers and Eureka programmes to support long-term succession planning and developing expert talent.

Declaration of Principles on Respect for Human Rights launched.

Diversity Charter signed with Charte de la diversité, a French initiative to encourage companies to embrace diversity and inclusion in the workplace.

Lost Time Accident Rate (LTAR) down 33% after the launch of Mission Zero Programme.

30% of open positions filled through internal mobility.

Sustainable procurement

Promoting sustainable practices and protecting human rights across the value chain.

Sustainable procurement policy rolled out; commitment to derisk supply chain from high sustainability risk suppliers by 2030.

12 suppliers onboarded in our sustainable sourcing pilot programme with EcoVadis.

01.3

Sustainability reporting excellence

01.3.1

Commitment and approach

ESRS 2 GOV-5 §36 General disclosures
GRI 2-14 General disclosures

Reporting corporate sustainability in the most open and transparent way possible is fundamental to achieving our shared sustainability goals. Only through an honest assessment of our performance in this area can we hope to understand how far we have come, and how much more there is still to achieve.

We are fully committed to reporting diligently. We are accountable for our endeavours and seek to identify and address the risks and opportunities inherent in our business operations across both the financial and non-financial domains.

70 years of Hager Celebration, Obernai, France – June 2025

Over a three-year period we have implemented a structured sustainability reporting excellence roadmap that has significantly enhanced our environmental, social and governance (ESG) reporting performance and transparency. We have focused on establishing a firm foundation by pioneering a double materiality assessment, benchmarking against EcoVadis and CDP criteria, and identifying any gaps in our sustainability practices.

This has enabled a strategic approach to sustainability, aligning internal stakeholders and setting clear improvement targets. The result has been two major achievements in 2024:

EcoVadis Platinum Medal
CDP B-Score in Climate Change

Two game-changers have been instrumental in elevating our reporting capability: the Data Governance 2.0 model, and our Sustainability Digital Backbone.

Data Governance 2.0 has enabled us to establish a robust, standardised framework for collecting, verifying, and validating sustainability data across the organisation. In the Hager Data Governance 2.0 framework every material sustainability datapoint is assigned both a Data Owner and a Data Specialist to ensure accountability and data integrity.

The Data Owner is responsible for the strategic relevance, compliance, and overall quality of data, typically holding a leadership role within the business function. The Data Specialist manages the technical accuracy and day-to-day handling of the data, ensuring it is collected, validated, and maintained correctly. This clear role definition strengthens the reliability of sustainability reporting and supports alignment with rigorous standards like CSRD and GRI.

The Sustainability Digital Backbone provides the technological infrastructure to automate data flows, integrate multiple reporting standards, and deliver real-time insights. This transforms reporting from a compliance exercise into a strategic asset.

The Hager Sustainability Digital Backbone is designed as an end-to-end system that supports the full data lifecycle, ensuring that sustainability data is not only collected and reported, but also actively used by all stakeholders to drive decision-making and continuous improvement.

This lifecycle model is designed to begin with data capture from diverse sources, such as energy meters, procurement systems and HR platforms. The data then flows through data validation, standardisation and integration, into a centralised platform.

From there the data is made accessible to a wide range of users, including operational teams, sustainability managers, finance, and executive leadership, each having access to bespoke dashboards and analytics tools. This ensures that data is not siloed but shared across functions, enabling real-time insights, scenario modelling and strategic planning.

The insights that the overall reporting process yields have value far beyond transparency itself. The better we understand the effectiveness of our decision-making around sustainability, the better equipped we are as a business to shape our vision, formulate strategic approaches and prioritise ever-more effective sustainability initiatives.

To ensure credibility, transparency and alignment with our corporate strategy, sustainability reporting at Hager is overseen by the Sustainability Council, with direct involvement from the Chief Executive Officer (CEO), Chief Human Resource Officer (CHRO), and Chief Technical Officer (CTO). These senior executives review and approve the content of the sustainability report, reinforcing accountability at the highest governance level and ensuring that disclosures reflect both regulatory expectations and the company’s strategic direction.

01.3.2

Scope and external assurance

ESRS 2 BP-1 §5 General disclosures
GRI 2-2 and 2-5 General disclosures

This report provides data on sustainability performance for financial year 2024. Data is prepared using an operational consolidation approach consistent with the scope of Hager annual financial statements.

The report covers our own operations as well as significant upstream and downstream activities in our value chain where material impacts, risks and opportunities occur. Upstream includes our direct and indirect suppliers, covering procurement of raw material, components and services. Downstream, includes the distribution, installation, use phase and end-of-life management of our products.

As part of our commitment to transparency and stakeholder engagement, all relevant standards referenced within this report are clearly indicated in the reporting text. A consolidation of these standards and disclosure topics is highlighted in the content index.

This year we have also engaged Forvis Mazars, an independent external auditor, to conduct a limited assurance engagement of our carbon footprint for the baseline year 2021 and reporting year 2024.

The limited assurance engagement with Forvis Mazars is an important step towards enhancing the credibility and transparency of our sustainability disclosures. This also ensures the progressive alignment of our sustainability reporting practice with CSRD and ESRS requirements. The results of this assurance engagement are included on the next page of this report.

01.3.3

Frameworks and standards

ESRS 2 BP-2 §15 General disclosures

This year Hager is reporting in accordance with Global Reporting Initiative (GRI) standards and with reference to European Sustainability Reporting Standards (ESRS). Hager has reported in accordance with GRI standards since our 2023 reporting cycle.

By applying the GRI standards we ensure that our disclosures are consistent, transparent, and comparable year-on-year. The GRI methodology requires us to identify and prioritise material topics through a structured process involving stakeholder engagement and double materiality assessment.

This results in reporting that better addresses the expectations of our stakeholders and the requirements of emerging regulations, including the CSRD.

In February 2025 the European Commission introduced an Omnibus Simplification Package aimed at reducing regulatory burdens, including easing certain sustainability reporting requirements. One important element is the “stop-the-clock” mechanism, which postpones CSRD reporting deadlines for the second and third wave of companies by two years.

This measure was approved by the European Parliament in April 2025 and subsequently by the Council.

According to the previous CSRD timeline, Hager would have been required to begin reporting for the 2025 financial year, with disclosures published in 2026. Due to the postponement this obligation is now potentially delayed by two years.

Nevertheless, we reaffirm our commitment to excellence by reporting according to the highest standards available to us on a voluntary basis, thereby ensuring continuous progress towards, and readiness for, enhanced sustainability disclosures.

Independent practitioner’s report on a limited assurance engagement on greenhouse gas emissions

To Hager SE, Blieskastel

Assurance conclusion

We have performed a limited assurance engagement on the performance indicators for greenhouse gas emissions (Scope 1, Scope 2 and Scope 3) of Hager SE, Blieskastel (hereinafter the “Company”) for the period from 1 January 2024 to 31 December 2024 and for the baseline period from 1 January 2021 to 31 December 2021, included in the Hager Group Sustainability Report 2024/25 in section 06.2.4 “Our carbon footprint” (hereinafter the “greenhouse gas emissions”).

Other than as described in the preceding paragraph, which sets out the scope of our engagement, we did not perform assurance procedures on the remaining information included in the Hager Group Sustainability Report 2024/25 as well as on disclosures for fiscal years 2022 and 2023, and accordingly, we do not express a conclusion on this information.

Based on the assurance procedures performed and the evidence obtained, nothing has come to our attention that causes us to believe that the greenhouse gas emissions (Scope 1, Scope 2 and Scope 3) of the Company for the period from 1 January 2024 to 31 December 2024 and for the baseline period from 1 January 2021 to 31 December 2021 are not prepared, in all material respects, in accordance with the “A Corporate Accounting and Reporting Standard – Revised Edition” and the “Corporate Value Chain (Scope 3) Accounting and Reporting Standard” of the Greenhouse Gas Protocol Initiative (hereinafter the “GHG Protocol”).

Basis for the conclusion

We conducted our assurance engagement in accordance with the International Standard on Assurance Engagements (ISAE) 3410: “Assurance Engagements on Greenhouse Gas Statements”, issued by the International Auditing and Assurance Standards Board (IAASB). Our responsibility is further described in the section “Practitioner’s responsibility for the limited assurance engagement on greenhouse gas emissions”.

We have complied with the German professional requirements on independence as well as other professional conduct requirements. Our audit firm applies the national legal requirements and professional pronouncements – in particular the BS WP/vBP “Berufssatzung für Wirtschaftsprüfer/vereidigte Buchprüfer”: Professional Charter for German Public Accountants/German Sworn Auditors in the exercise of their Profession and the IDW Standard on Quality Management issued by the Institute of Public Auditors in Germany (IDW): Requirements for Quality Management in the Audit Firm (IDW QMS 1 (09.2022) and accordingly maintains a comprehensive quality management system that includes documented policies and procedures with regard to compliance with professional ethical requirements, professional standards as well as relevant statutory and other legal requirements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our assurance conclusion.

Responsibilities of the legal representatives for greenhouse gas emissions

The legal representatives are responsible for the preparation of the greenhouse gas emissions in accordance with the GHG Protocol, applied as explained in section 06.2.4.1 “Methodology”, as well as for such internal control as the legal representatives consider necessary to enable the preparation of greenhouse gas emissions that are free from material misstatement, whether due to fraud (manipulation of the greenhouse gas emissions) or error.

These responsibility of the legal representatives includes the selection and application of appropriate methods to prepare the greenhouse gas emissions as well as making assumptions and estimates about individual disclosures that are reasonable under the given circumstances.

As discussed in section 06.2.4.1 “Methodology”, the quantification of greenhouse gases is subject to inherent uncertainties because the scientific knowledge needed to determine the emission factors and the values required to combine the emissions of different gases is incomplete. In addition, greenhouse gas processes are subject to uncertainties in estimation and/or measurement, resulting from the measurement and calculation processes used to quantify emissions within the existing scientific knowledge.

Practitioner’s responsibility for the limited assurance engagement on greenhouse gas emissions

Our objective is to express a conclusion with limited assurance, based on our limited assurance engagement performed, as to whether any matters have come to our attention that cause us to believe that the greenhouse gas emissions have not been prepared, in all material respects, in accordance with the GHG Protocol.

The nature, timing and extent of the procedures selected depend on our professional judgement, including an assessment of the risk of material misstatement whether due to fraud or error, responding the assessed risks as necessary in the circumstances, and evaluating the overall presentation. A limited assurance engagement is substantially less in scope than a reasonable assurance engagement in relation to both the risk assessment procedures, including an understanding of internal control, and the procedures performed in response to the assessed risks.

Within the scope of our limited assurance engagement, we performed the following assurance procedures and other activities, among others:

Inquiries of the legal representatives and relevant personnel involved in the preparation of the performance indicators for greenhouse gas emissions to gain an understanding of the preparation process, the internal controls related to that process and the disclosures on the performance indicators for greenhouse gas emissions,
Identifying and assessing the risk of material misstatements in the greenhouse gas emissions,
Evaluating the reasonableness of estimates made by the legal representatives and the related explanations,
Inspection of the relevant documentation of the systems and processes for collecting, aggregating and validating data in the reporting period,
Performing analytical assurance procedures on selected disclosures,
Assessment of the overall presentation of the performance indicators on greenhouse gas emissions in the Sustainability Report.

Restriction of use

We draw attention to the fact that the assurance engagement was conducted for the Company’s purposes and that the report is intended solely to inform the Company about the result of the assurance engagement. Consequently, it is not suitable for any other purpose than the aforementioned. Thus, the report is not intended to be used by third parties for making (financial) decisions based on it. Our responsibility is to the Company alone. We do not accept any responsibility towards third parties.

General engagement terms and liability

The enclosed General Engagement Terms for Wirtschaftsprüferinnen, Wirtschaftsprüfer and Wirtschaftsprüfungsgesellschaften German Public Auditors and Public Audit Firms dated 1 January 2024 (www.forvismazars.com/de/de/services/audit-assurance/auftragsbedingungen) apply to this engagement, including in relation to third parties. In addition, please refer to the liability provisions contained in no. 9 and to the exclusion of liability towards third parties. We do not accept any responsibility, liability or other obligations towards third parties, unless we have concluded a written agreement to the contrary with the respective third party or liability cannot effectively be precluded.

We expressly state that we will not update this assurance report to reflect events or circumstances arising after it was issued, unless required to do so by law. It is the sole responsibility of anyone taking note of the summarized result of our work contained in this report to decide whether and in what way this information is useful or suitable for their purposes and to supplement, verify or update it by means of their own review procedures.

Frankfurt am Main, 11 September 2025

Forvis Mazars GmbH & Co. KG
Wirtschaftsprüfungsgesellschaft
Steuerberatungsgesellschaft

Yvonne Meyer
Wirtschaftsprüferin
German Public Auditor

Annette Johne
Wirtschaftsprüferin
German Public Auditor

01.4

Sustainability memberships and ratings

Sustainability is a critical enabler of future prosperity for both Hager and our customers. But achieving excellence in sustainability is more than simply a strategy – it is our passion. This is reflected in our relationships with leading international sustainability organisations. The selection of ratings and endorsements is guided by our materiality assessment and sector-specific considerations, ensuring alignment and value creation for our different stakeholders.

01.4.1

Sustainability memberships

Our sustainability performance is benchmarked by a variety of recognised certification and regulatory bodies,of which Hager is a member. Hager welcomes these assessments; they enable our stakeholders to evaluate our commitment to sustainability and make comparisons with industry peers. They also enable us to demonstrate that our business exceeds regulatory and market expectations.

PEP Ecopassport Association

Our membership of the PEP Ecopassport Association (for electrical, electronic and HVAC products) has resulted in methodological changes and improved data quality in our reporting, due to updated product-specific rules provided by the association, triggering a recalculation of our emissions baseline (for more information please refer to the Environment section of this report).

Global Reporting Initiative (GRI)

Since 2022 Hager has reported in accordance with GRI standards. This methodology has yielded more transparent and credible reporting outcomes and represents a significant advance in our reporting performance.

Klimaschutz Unternehmen

Hager achieved membership of the German Climate Protection Network in 2022. This has enabled us to align with Germany’s robust environmental standards and leadership in climate protection.

Building on this commitment, in 2025 Hager has organised the inaugural Franco-German Climate Action Day (Klimaschutztag) in collaboration with the Klimaschutz Unternehmen. This event brought together close to 200 experts and decision-makers from the worlds of business, politics and science.

Science Based Targets initiative (SBTi)

The SBTi validation team has assessed Hager Scope 1, 2 and 3 target ambitions, verified that these are aligned with a 1,5°C and 2°C trajectories respectively, and has commended our business on this basis.

UN Global Compact

Hager became a signatory to the voluntary United Nations Global Compact initiative to promote corporate social responsibility in 2010. We renew our commitment annually and publish a separate Communication on Progress.

Brand of the Century

E3/DC, a Hager brand specialising in photovoltaic (PV) systems and independent home power stations, was recognised in 2024 for the fourth consecutive year as a “Marke des Jahrhunderts” (Brand of the Century) by Deutsche Standards. This distinction underscores the company’s exemplary status in that product category.

01.4.2

2024 Sustainability ratings

EcoVadis

Leading business sustainability rating platform EcoVadis has evaluated Hager ESG performance and rated our business very highly. Having improved our scores in 2023 and 2024, Hager is now Platinum certified, positioning us in the top one percent of all rated companies.

Carbon Disclosure Project (CDP)

Hager has achieved a B rating in our latest CDP assessment, highlighting significant progress since our previous evaluation (C rating, in 2023). This improvement demonstrates our ongoing commitment to environmental transparency and performance, and positions us above the global and European average.

The key to the success of our collaborative value chain lies in building trust, sharing responsibility, and aligning sustainability goals with business value –

because real progress happens when every partner sees sustainability not as a cost, but as a shared opportunity.

Marie Ziegler
Vice-President, Strategy and Innovation

01.5

Collaborative value chain for sustainability

ESRS 2 BP-1 §5 and SBM-1 §42 – General disclosures

In 2024 we deepened our partnerships with a range of important stakeholders in the Hager value chain, as we work towards achieving our ambitious Project 2030 growth and sustainability objectives. At the core of this approach is engagement with suppliers, business partners and customers.

We conduct detailed analyses of our supply chain to identify opportunities for decarbonisation, resource efficiency and ethical sourcing. Insights from our analysis are used to co-create solutions with suppliers – ranging from low-carbon materials to circular economy practices – ensuring that sustainability is a shared objective.

This collaborative model extends to customers, where Hager delivers integrated digital and energy management solutions that help them meet their own sustainability goals. By aligning the entire value chain around a common purpose Hager enhances its organisational resilience, drives innovation and creates long-term value for all our stakeholders.

Our value chain

Hager Group creates value for its business partners by offering innovative, high-quality, and sustainable electrical solutions. We rely on a network of activities, resources, and relationships within our complex value chain to create the solutions that we deliver to our customers and end-users.

Upstream

1

Direct and indirect suppliers

Description

The foundation of our value chain is the procurement of goods and services from both direct and indirect suppliers. Direct suppliers provide raw materials, components and finished goods that are integral to our manufacturing operations, such as electronic parts, metals, plastics, and packaging materials.

Indirect suppliers support our operations through the provision of goods and services not directly incorporated into our products, including machinery, IT systems, facilities management, logistics and professional services.

Our supplier network is global, reflecting the scale and complexity of our operations. We source from a broad range of suppliers located across Europe and globally, ensuring access to quality, innovation, and cost-competitiveness.

Rigorous supplier selection, onboarding, and monitoring processes are in place to ensure all partners adhere to Hager standards for quality, safety, environmental responsibility, and ethical conduct.

Actors

The main stakeholders in this step of the value chain include our direct and indirect suppliers, procurement teams, and risk management specialists. Our Procurement function collaborates closely with strategic suppliers to ensure alignment with Hager policies and expectations regarding quality, sustainability and ethical business conduct.

Our supplier engagement programme supports ongoing dialogue and capacity-building, ensuring transparency and continuous improvement throughout our supply chain. This approach enables us to identify and address risks proactively, foster long-term partnerships, and support the achievement of our sustainability and business objectives.

Sustainability impact

SDG 13: Reducing absolute Scope 3 GHG emissions

Own operations

2

Development and product design

Description

Development and product design are central to value creation at Hager, ensuring our portfolio meets the evolving needs of customers while upholding the highest standards of quality, safety, innovation, and sustainability. This process encompasses a wide range of activities, from conceptualising new products and solutions to enhancing existing ones. It integrates technical expertise, market insights, regulatory compliance and sustainability considerations.

Our commitment to innovation extends beyond hardware products. Software development is a key pillar of our product strategy, enabling us to deliver intelligent, connected solutions that enhance energy efficiency and user experience. Our software teams design and implement advanced energy management systems for residential, commercial, and industrial buildings, broadening our value proposition well beyond the factory floor.

Our product development process is designed to foster innovation, accelerate time-to-market, and embed eco-design principles from the earliest stages. This involves lifecycle analysis, materials selection with a focus on resource efficiency and circularity, and the integration of digitalisation and smart technologies. The design phase considers functional and aesthetic requirements, as well as compliance with international standards, customer expectations, and minimisation of environmental and social impacts across any given product lifecycle.

Actors

The main stakeholders involved in this step are our innovation and engineering teams, product managers, designers, sustainability specialists and compliance officers. Cross-functional collaboration is essential for success, with input from marketing, sales, quality management, procurement and legal teams to ensure that product concepts are market-relevant, technically feasible, and compliant with applicable standards.

External stakeholders, such as customers, technology partners, academic institutions and regulatory bodies may also be engaged during the development phase to gather insights, pilot innovative solutions, and ensure product designs reflect the latest advancements and requirements. The sustainability team plays a vital role in integrating sustainability criteria and lifecycle considerations into every stage of product development.

Sustainability impact

SDG 17: Engaging in effective collaboration

3

Production and manufacturing

Description

Our production and manufacturing teams transform carefully sourced raw materials and components into finished products through controlled and efficient processes. Our manufacturing operations are located across multiple sites globally, reflecting our commitment to quality, operational excellence, and responsiveness to customer needs.

This step involves a range of activities, including materials preparation, assembly, testing and packaging. All processes are governed by strict quality management systems and are regularly audited for compliance with international standards such as ISO 9001 and ISO 14001. Special attention is paid to energy efficiency, resource optimisation, and minimisation of waste and emissions.

By continuously investing in technology, skills and process optimisation, Hager ensures that our production activities contribute to sustainable growth, resource efficiency, and the delivery of high-quality, reliable solutions for customers worldwide.

Actors

The main stakeholders in this step are our production employees, manufacturing engineers, plant managers, quality control teams and software developers. Supporting functions such as maintenance, environmental management, health and safety, and digitalisation play a crucial role in ensuring that manufacturing operations run safely, efficiently, and in accordance with our sustainability and compliance objectives.

Collaboration between operations, supply chain, procurement, and Research and Development (R&D) teams ensures that manufacturing processes are aligned with design requirements and evolving sustainability standards. External stakeholders such as third-party auditors, regulatory authorities and equipment suppliers may also be involved, to certify compliance and introduce innovative manufacturing technologies.

Continuous training and stakeholder engagement programmes support the upskilling of our workforce, strengthen our culture of safety and responsibility, and underpin our commitment to sustainable and responsible manufacturing.

Sustainability impact

SDG 6: Improving water efficiency in factories

SDG 7: Improving energy efficiency in own office buildings

SDG 8: Zero fatalities and reducing Lost Time Incidents rate

SDG 13: Reducing absolute Scope 1 & 2 GHG emissions and CO₂ intensity in factories

Downstream

4

Logistics

Description

Our logistics operations connect Hager manufacturing operations with our distribution partners worldwide. This step includes warehousing, inventory management, and the efficient movement of products.

Our logistics strategy focuses on reliable, timely deliveries and optimised transport routes to minimise costs and environmental impact. We use digital tracking systems and energy-efficient vehicles where possible to reduce emissions and resource use. Compliance with relevant regulations and standards is strictly maintained, supporting safe and transparent delivery processes.

Actors

In this step the key stakeholders are our logistics teams, warehouse operators, supply chain managers, and transport partners. They coordinate closely with sales, customer service, project management, and aftersales teams to ensure efficient handling of standard and project-specific deliveries. External stakeholders, including logistics providers and local transport companies, are integral to executing these activities in line with our quality, safety, and sustainability requirements.

Sustainability impact

SDG 13: Reducing absolute Scope 3 GHG emissions

5

Distribution

Description

This step involves the distribution of our products and solutions to customers, combining product supply with bespoke project support.

Actors

Distribution operations are deeply rooted in strong partnerships with electrical wholesalers and other external partners. These collaborations ensure broad market access, expert implementation, and the delivery of innovative, customer-focused solutions that align with evolving industry needs.

Sustainability impact

SDG 7: Enabling more energy efficient buildings and industry

SDG 11: Supporting more affordable housing and energy

SDG 13: Enabling more carbon-efficient buildings and industry

6

Installation

Description

This step involves the assembly, integration, and commissioning of Hager products and systems at customer sites. This ensures that products – ranging from standard electrical equipment to integrated energy management and EV charging solutions – are safely and effectively put into operation.

Actors

Installation is carried out by qualified electrical installers. Compliance with safety standards, technical specifications and relevant regulations are strictly observed, supporting reliable performance and minimising environmental and safety risks.

Sustainability impact

SDG 7: Enabling more energy efficient buildings and industry

SDG 11: Supporting more affordable housing and energy

SDG 13: Enabling more carbon-efficient buildings and industry

7

Use phase

Description

The use phase covers the period during which our products, systems and solutions are operated by customers in residential, commercial, and industrial buildings. This stage is crucial for delivering value through reliable, safe and energy-efficient performance, whether for standard electrical installations, integrated building systems, or advanced energy management solutions and services.

During the use phase our customer support systems, digital tools, installers with technical guidance, and aftersales services ensure maximum performance, longevity, and user safety. Our solutions and services facilitate energy optimisation, maintenance and upgrades, helping customers reduce operational cost and environmental impact.

Customer feedback and operational data are systematically gathered to improve products, inform future development, and support sustainability and compliance objectives.

Actors

Stakeholders include end users (homeowners, building operators, facility managers), Hager customer support and service teams. Collaboration with maintenance contractors and building management teams also plays a vital role in ensuring optimal operation and compliance.

Sustainability impact

SDG 7: Enabling more energy efficient buildings and industry

SDG 11: Supporting more affordable housing and energy

SDG 13: Enabling more carbon-efficient buildings and industry

8

End of life

Description

The end-of-life stage addresses the processes involved when our products, systems or components reach the end of their useful life. This step includes collection, disassembly, recycling, and responsible disposal in compliance with applicable regulations such as the Waste Electrical and Electronic Equipment (WEEE) Directive.

Our environmental commitment includes optimising our resource use and integrating circular economy principles. Accordingly, our product design and manufacturing priorities are shifting towards circularity, promoting recyclability, resource recovery, and the minimisation of environmental impact. Through partnerships with certified waste management providers we aim to maximise material recovery and minimise landfill waste.

Actors

Key stakeholders include end users, facility managers, waste management companies, and recycling partners. Co-ordination with local authorities and compliance schemes ensures that all legal and environmental requirements are adhered to.

Sustainability impact

SDG 12: Reducing landfill waste from production

According to the International Energy Agency (IEA) the average annual electricity consumption per household in Europe is approximately 3.500 to 4.000 kWh, depending on country and household size.

The Net Zero Initiative (NZI) is used to frame and quantify avoided emissions, ensuring alignment with science-based climate goals and distinguishing between direct reductions, avoided emissions, and contributions to global decarbonisation.